๐Ÿ“– Owner's guide

Up and running
in ten minutes.

Everything you need to set up Knockoff, run your first week of timesheets, and get your crew's hours into payroll. Come back any time โ€” this page isn't going anywhere.

What's in here

  1. Sign in & create your business
  2. Add your crew & set PINs
  3. Add your job sites
  4. Share the clock-in link with your crew
  5. Approve hours each week
  6. Export to your payroll
  7. Manage billing, plans & cancelling
01

Sign in & create your business

Head to app.knockoff.co.nz/owner.html and enter your email. The first time, tap Email me a sign-in link โ€” we'll email you a link, click it and you're in.

Once you're in, tap Password at the top of your dashboard and set one (8 characters or more). From then on you can sign in straight away with your email and password. Forgotten it? Tap Forgot password? on the sign-in screen and we'll email you a link to choose a new one โ€” and the emailed sign-in link always works too, so you can't get locked out.

The first time you sign in, Knockoff sets up your business and starts your 7-day free trial automatically. From there, a quick 5-step setup wizard walks you through the basics below.

Tip: The sign-in email can take a minute and occasionally lands in spam. If it hasn't shown up, check your junk folder before requesting another.
02

Add your crew & set PINs

In the setup wizard (or later from your dashboard), add each crew member by name and give them a 4โ€“6 digit PIN. That PIN is how they'll log in on their phone โ€” so pick something they'll remember, and keep them all different.

  • Add everyone who fills out a timesheet โ€” including yourself if you're on the tools.
  • You can add, rename, or remove crew any time as your team changes.
  • Your plan sets how many crew you can have: Starter up to 5, Pro up to 10, Business up to 20.
03

Add your job sites

Add the job sites your crew work across โ€” a name for each is all you need (e.g. "12 Kauri Rd" or "Westfield fit-out"). Your crew pick their site before they clock in, so you always know who was where.

Got a long list? On the Job sites tab, use Add lots of sites at once: paste your list with one site per line (straight out of Excel or an email is fine) and tap Add all. Blank lines and sites you already have are skipped.

Crew on more than one site a day? When they move, they pick the new site under Clock In/Out and tap Arrived. Knockoff records the time at each site and splits their paid hours across them โ€” see it on the Reports tab under Hours by job site.

Tip: Keep site names short and recognisable. You can add new sites whenever a job kicks off and deactivate old ones when they wrap up โ€” only active sites show in your crew's list.
04

Share the clock-in link with your crew

Your crew don't need to download anything. Send them the crew clock-in link (Knockoff gives you a shareable link in the wizard and on your dashboard) โ€” they open it on their phone, tap their name, enter their PIN, and they're in.

Get them to add it to their home screen so it's one tap every morning. WhatsApp or text is the easiest way to send it round the crew.

Send them this instead of explaining it: our crew install guide walks them through it step by step for iPhone and Android, and has a message you can paste straight into the crew's group chat.
05

Approve hours each week

As your crew submit their days, entries land on your admin board in real time. Breaks are already deducted, so paid hours are worked out for you. Your job is just to check and approve.

  • Weeks run Monday to Sunday. Every date range has This week and Last week buttons, so you're one tap from the right pay week โ€” no fiddling with dates.
  • Review entries individually, or approve everything pending in one hit.
  • Spot something off? Edit the entry before you approve it.
  • Nothing goes to payroll until you've approved it โ€” you're always in control.
06

Export to your payroll

Once the week's hours are approved, click Export. Knockoff gives you a CSV that opens right in Excel โ€” formatted ready for Smartly, and works with Xero, MYOB or any other payroll system. Because it opens in Excel, you can check the numbers before you commit them to payroll.

Need to bill clients by job? The Hours by job site report on the Reports tab shows each person's paid hours per site for the week, with its own CSV download.

Using a different payroll provider? The export is a standard CSV. Email hello@knockoff.co.nz and we'll help you line it up.
07

Manage billing, plans & cancelling

When your trial ends, pick the plan that fits your crew size and add your card. Payments are handled securely by Stripe. Prices are GST-exclusive and 15% GST is added at checkout.

From the billing portal in your dashboard you can:

  • View and download your invoices and GST receipts.
  • Update your card details.
  • Move up or down a plan as your crew changes.
  • Cancel any time โ€” your access runs to the end of the period you've paid for, and you won't be charged again.

No lock-in contracts, ever. Questions about a charge? Email hello@knockoff.co.nz and we'll sort it.

Ready to knock off early?

Set up your crew and run your first week free.

Open your dashboard โ†’